Issues & back catalogue

The Business of Trust

The Spirit of Independence

CC's American Dream

$5 Million Reinvestment Positions Zengeler Cleaners For Long-Term Success

Security Camera Installation for Cleaners & Laundromats

Door to Door Valet Cleaners

“We’ve always believed that presentation is part of the service—not separate from it,”

How I Got Here: Sam Taylor

John Leano continues his incredible look into the industry with an interview of Sam Taylor is the Director of Sales and Strategy of Cleaner Marketing

Are You Accidentally Training Customers Not to Trust You?

Most customers don’t leave after one big disaster. They leave after a bunch of small disappointments. A shirt that isn’t ready when you....

DL Expo West 2026 Explodes in Growth: Record Breaking Booth Sales

The DL Expo West 2026 is quickly becoming the must-attend event for drycleaning and coin-op laundry professionals. With 112 booths...

TCATA Announces “Summit of Possibilities” as Theme for 2026 Management & Educational Conference

The Textile Care Allied Trades Association (TCATA) has announced “Summit of Possibilities” as the official theme for its 2026...

Can You Trust AI?

There has been a rush of interest from dry cleaners of all sizes in experimenting, and using, Artificial Intelligence. At the Clean Show..

Epson Thermal Receipt Printers Integrated into LaunderPay Point-of-Sale Solution for Laundry Businesses

Epson recently announced its point-of-sale (POS) receipt printers are being leveraged in the LaunderPay all-in-one laundry...

DLI March Lineup Focuses on Skill Development, Marketing and Member Connection

The Drycleaning & Laundry Institute (DLI) and its regional partners continue their 2026 momentum with a March lineup of skill-building...

How I Got Here: James “Clark” Sowers

James “Clark” Sowers is the owner of Sowers and Son Dirty Laundry in Rapid City, South Dakota. This month marks a milestone for...

Wakefield Publishing Co. and Cleaner & Launderer…

March 2026 - Sixty-six years on. Having been published monthly from October 1960 to date, there have been just two publishers of...

How to Use AI Without Losing the Human Touch

Everywhere you look, people are talking about AI. New apps. New software. Smart routing. Automatic texts.AI is not going away....

Real Estate Trends in the US Laundromat Business

Laundromat real estate has been booming in recent years. That development is creating new opportunity—and new pressure—for operators and...

Mark Batterson’s “Gradually Then Suddenly”

Every now and then, a book comes along that quietly taps you on the shoulder, hands you a cup of coffee, and says, “Hey… remember why...

Welcome to the Party

Let’s be honest with one another – being an owner of a dry cleaning and laundry business can be tough. Considering all the...

DLI Lineup Geared to Sharpen Skills This February

The Drycleaning & Laundry Institute (DLI) and its regional partners are kicking off 2026 with a month of skill-building programs, expert...

You Don’t Have a People Problem. You Have a Systems problem.

Most leaders blame themselves for being burnt out. They think their people are not motivated enough. Focused enough. Tough enough with...

The Front Line Advantage: How Small Moments Create a Big Customer Experience

January is the season of fresh starts in our industry. New goals, new systems, new intentions. Yet one of the most powerful opportunities...

Anonymous Reviews

Once again, the ever shifting sands of online, Google again moves the markers and makes a change, and this one may not necessarily...

When the Smoke Is Long Gone: One Year After the Eaton Fire

January has a way of convincing us that everything is new again.New calendars. New planners. New resolutions. There’s something about...

Speakers Announced for DL Expo West 2026

The DL Expo West 2026 is set to bring together some of the drycleaning industry’s most respected voices when the event returns...

ARYA Cleaners Certified as America’s Best Cleaners Affiliate

Founded by the Rahimzadeh family, ARYA Cleaners has a rich history focused on quality and dedication to customer service. Owner Sassan...

DLI’s January Lineup Helps Professionals Sharpen Skills, Market Effectively, Improve Maintenance and Grow Their Network

The Drycleaning & Laundry Institute (DLI) and its regional partners are kicking off 2026 with a month of skill-building programs...

DL Expo West 2026 Registration Opened December 3

Registration opened December 3 for the highly anticipated DL Expo West, taking place March 27–29, 2026, at the Irving Convention Center...

Worried about Contamination? Think Insurance Archaeology First

PolicyFind is an Insurance Archaeology firm. Lost already? Familiar with both of those words separately, but have no idea what...

The Most Misunderstood Price Tag

There’s a strange phenomenon that happens only in our industry. Somewhere out there, a group of very smart, very well-educated, very...

The 3 Systems Smart Service Brands Are Doubling Down on for 2026

As 2025 winds down, many business leaders are asking the same question: “What do we need to do differently next year?” For service-based...

CRDN Expands Network Capabilities with New Franchise Partners and Graduates

CRDN, a leading expert in residential and commercial contents restoration operations across the U.S., Canada and the U.K., continues to...

DLI December Presentation to Explore What Drycleaners Need to Know about the Next Generation of Consumers

The Drycleaning & Laundry Institute (DLI) and its regional partner associations continue offering meetings, webinars, workshops...

A.I – Catching A Tiger By The Tail

It's only been a month since the Clean Show, but innovation con-tinues, advancing and advancing, at a pace that feels like the speed of...

Why “Common Sense” Service Is Costing You Client

I will never forget a conversation I had with a business owner who told me, "We don't need to train for service. It's just common...

The Last Press

There's a quiet conversation happening in back offices, supply closets and after-hours phone calls all across our...

DLI Provides National and Regional Education, Meetings, Socials

The Drycleaning & Laundry Institute and its regional partner associations offer a robust lineup of webinars, workshops networking...

Frerichs Acquires Majority Ownership of American Trade Magazines LLC

Chicago, June 5, 2025 — American Trade Magazines LLC — publisher of American Coin-Op, American Drycleaner and American Laundry News...

Have You Ever Tried To Be Your Own Customer?

Yes, seriously, have you ever tried to be your own customer? Why? Because, it’s an enlightening experience...

Clean 2025: Making the Most of the Industry’s Biggest Show – Part 2

Last month, we geared up for Clean 2025 with a playbook on how to plan, prioritize and pack the right shoes (seriously, don’t skip that part)