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Thursday, June 4, 2026 · Vol. 66 · Issue 8 · May 2026
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Serving the dry cleaning & laundry industry since 1960
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Words From The Street

Reader letters and on-the-route observations.


  • How I Got Here: James “Clark” Sowers
    March 4, 2026 · By John Leano

    How I Got Here: James “Clark” Sowers

    James “Clark” Sowers is the owner of Sowers and Son Dirty Laundry in Rapid City, South Dakota. This month marks a milestone for...

  • Mark Batterson’s “Gradually Then Suddenly”
    February 10, 2026 · By John Leano

    Mark Batterson’s “Gradually Then Suddenly”

    Every now and then, a book comes along that quietly taps you on the shoulder, hands you a cup of coffee, and says, “Hey… remember why...

  • John Michael Palms Jr. of Bibbentuckers “The Dry Cleaner”
    August 25, 2024 · By John Leano

    John Michael Palms Jr. of Bibbentuckers “The Dry Cleaner”

    John Michael Palms Jr. is the President and CEO of Bibbentuckers “The Dry Cleaner” in Dallas, Texas. He exemplifies innovation and...

  • The Unsung Heroes of Everyday Life
    May 13, 2024 · By John Leano

    The Unsung Heroes of Everyday Life

    Unsung Heroes It's been four years since the pandemic-induced, government-imposed lockdown of 2020 forced many businesses to shut...

  • Second Quarter Promotions
    March 13, 2024 · By John Leano

    Second Quarter Promotions

    This year is whizzing right by us. Here we are in March, and the second quarter 2024 is fast approaching. With March Madness about...

  • Change Your Tune in 2024
    January 13, 2024 · By John Leano

    Change Your Tune in 2024

    Change Your Tune. In the dynamic business world, especially for owners and operators of dry cleaning establishments, the power of mindset...

  • How I Got Here: Carol Greenholt, Author of “Tales of A Dry Cleaner”
    November 19, 2023 · By John Leano

    How I Got Here: Carol Greenholt, Author of “Tales of A Dry Cleaner”

    In John Leano's November "How I Got Here" he interviews Carol Greenholt, Author of "Tales of A Dry Cleaner"

  • Recommended Reading — Jay Baer’s “Hug Your Haters”
    October 19, 2023 · By John Leano

    Recommended Reading — Jay Baer’s “Hug Your Haters”

    Jay Baer is a renowned author, speaker and digital marketing expert known for his contributions to customer experience and content...

  • How I Got Here: Ron Carver
    September 8, 2023 · By John Leano

    How I Got Here: Ron Carver

    In John's September article for Cleaner & Launderer, he interviews Ron Carver, Manager of Rogers Cleaners in Saint Petersburg, Florida

  • How I Got Here: Jimena Sirri
    August 7, 2023 · By John Leano

    How I Got Here: Jimena Sirri

    John Leano takes a turn in August 2023's Words From The Streets and interviews Jimena Sirri from Fogo de Chão

  • Revolutionizing Our Industry with Automation Technology
    July 16, 2023 · By John Leano

    Revolutionizing Our Industry with Automation Technology

    The dry cleaning industry is undergoing a remarkable transformation thanks to the introduction of automation technology. Robots have become a

  • Finding A New Dry Cleaner
    June 21, 2023 · By John Leano

    Finding A New Dry Cleaner

    Moving to a new area can be exciting, but it can also be challenging to adjust to a new environment. One of the tasks that often gets...

  • How I Got Here: Nick Tirabassi
    May 10, 2023 · By John Leano

    How I Got Here: Nick Tirabassi

    John Leano interviews Nick Tirabasi of 818 Cleaners in West Hills, Ca for his May 2023 Words From The Street

  • How I Got Here: Phillip Gorneault
    February 24, 2023 · By John Leano

    How I Got Here: Phillip Gorneault

    John Leano Interviews Phillip Gorneault, the maintenance director for Best Cleaners located in Middletown, Connecticut

  • VERBATIM: John Camerino
    December 19, 2022 · By John Leano

    VERBATIM: John Camerino

    John Leano's December VERBATIM is with John Camerino of San Diego, Ca. Who has a family owned Dry cleaner, Veribest Cleaners

  • VERBATIM: Brian Harrell
    July 18, 2022 · By John Leano

    VERBATIM: Brian Harrell

    John Leano's July 2022 Verbatim he interviews Brian Harrell, Vice President of A Cleaner World and Shore Fine Dry Cleaning in NC and VA

  • How I Got Here: Mark Albrecht
    December 4, 2021 · By John Leano

    How I Got Here: Mark Albrecht

    In December 2021 John interviews an industry vet. MarK Albrecht from New Jersey, a consultant for THE ROUTE PROS.

  • VERBATIM: Josh Luna
    November 19, 2021 · By John Leano

    VERBATIM: Josh Luna

    In November 2021's Cleaner & Launderer, John Leano interviews Josh Luna. From Kansas City, Missouri. From Faultless Brands...

  • How I Got Here: Ryan West
    October 9, 2021 · By John Leano

    How I Got Here: Ryan West

    John Leano interviews people in the drycleaning & laundry industries from around the globe. In October 2021s issue, it's Ryan West.

  • How I Got Here: Lucindia Osbourn
    September 18, 2021 · By John Leano

    How I Got Here: Lucindia Osbourn

    In September 2021's edition of Cleaner & Launderer, John Leano Interviews Lucindia Osbourne. 34 years in the industry from Austin Texas.

  • A Conversation with Gary Shif
    August 9, 2021 · By John Leano

    A Conversation with Gary Shif

    In August 2021's Cleaner & Launderer, John Leano interviews Gary Shif. Retired owner of BEST Cleaners in Orlando Florida.

  • How I Got Here: Charmaine Ang
    March 17, 2021 · By John Leano

    How I Got Here: Charmaine Ang

    John Leano interviews people in the dry cleaning, laundry industries from around the world. March 21', he interviews Charmaine Ang from Pasig

  • How I Got Here: Bill Carli
    November 18, 2020 · By John Leano

    How I Got Here: Bill Carli

    Every month John Leano interviews someone in the Dry Cleaning and Laundry industries. This month he interviews Bill Carli of Kleerwite Chem.

  • VERBATIM: Hilary Taylor
    September 21, 2020 · By John Leano

    VERBATIM: Hilary Taylor

    Every month John Leano interviews someone in the industry, September he interviews Hilary Taylor from Salt Lake City.

  • The Transformation of Dri-Cal Cleaners
    August 4, 2020 · By John Leano

    The Transformation of Dri-Cal Cleaners

    Each month John Leano interviews people in the industry from around the country. This month's interview is with Raymond Wu of Dri-Cal Cleaners.

  • How I Got Here: Andrea Milam
    June 24, 2020 · By John Leano

    How I Got Here: Andrea Milam

    John Leano intervieews people in the industry from around the globe. In June 2020 he interviews Andrea Milam of The Laundry Room Pasadena..

  • How I Got Here: Wil Kelly
    April 24, 2020 · By John Leano

    How I Got Here: Wil Kelly

    John Leano interviews people in the industry from around the globe. In This months issue, he interviews Wil Kelly of MyShoeHospital...

  • VERBATIM: Rudy Fabre
    March 22, 2020 · By John Leano

    VERBATIM: Rudy Fabre

    John Leano Interviews people in the industry from around the globe. March 2020 he interviews Rudy Fabre, Owner of Pick m' Up House Clean & Laundry

  • How I Got Here: Dave Menz
    February 19, 2020 · By John Leano

    How I Got Here: Dave Menz

    John Leano interviews people in the dry Cleaning and laundry industries from around the globe. In the Februrary 2020 he interviews Dave Menz.