Vol. 66 Issue 10 • July 2026
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Vol. 66 Issue 10 • July 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
All articles
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Drycleaning & Laundry Institute Offers February Hybrid Stain Removal Course, Webinars, Meetings and More
Drycleaning & Laundry Institute (DLI) programs bring cleaning professionals together to share and grow.
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Roses to Ashes
On New Year’s Day, approximately 700,000 people on Colorado Boulevard watched the Tournament of Roses Parade in Pasadena, California. As they marveled at the vibrant floats and reveled in the energ
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The Intersection of Garment Care and Pop Culture: How Dry Cleaning Plays a Role in Modern Entertainment -Part 2
Last month’s article (Cleaner & Launderer, October 2024) explored how dry cleaning has been featured in popular films and TV shows...
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The Stain Wizard Remembers…
In our 30 year friendship, I got to know him on many different levels…Trainer, Mentor, Industry Speaker, Writer and Musician...
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Texcare 2024 presents the concentrated innovative power of the international textile care industry
Technological innovations and the latest developments in the textile care sector are the focus of Texcare 2024 International in Frankfurt am Main
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Drycleaning & Laundry Institute Programs Keep Members Engaged
DLI will host its monthly Membership Orientation programs November 6. Not just for new members, the interactive presentation provides a...
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Meredith Magaha Joins CRDN as Vice President of Sales
CRDN, a franchise network dedicated to providing comprehensive home contents restoration services to the insurance industry, has announced...
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Leadership: Becoming the Coach and Manager Your Team Needs
As a leader, you don’t just make decisions. Your primary role is guiding, motivating and supporting your team, making them feel...
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I Guess This Means I’m a Senior Citizen
Last month I was blessed to celebrate my 70th birthday with my family and friends. Of course, when one reaches a milestone such as this...
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Xplor Technologies Appoints Justin Beck as (CCO) Chief Commercial Officer
Xplor Technologies, a global platform integrating SaaS (Software as a Service) solutions and embedded payments for “everyday life”...
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The Intersection of Garment Care and Pop Culture: How Dry Cleaning Plays a Role in Modern Entertainment
From the hum of an industrial dryer to the sight of a pristine suit freshly pressed, the dry cleaning industry is more intertwined with...
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Drycleaning & Laundry Institute Offers Plenty of September Learning and Networking Opportunities
Drycleaning & Laundry Institute (DLI) programs bring cleaning professionals together to share and grow. In September, DLI offers...
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Drycleaning & Laundry Institute Announces 2024 Hall of Fame Award Recipients
The Drycleaning & Laundry Institute (DLI) is proud to announce the induction of three outstanding industry professionals into its Hall...
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John Michael Palms Jr. of Bibbentuckers “The Dry Cleaner”
John Michael Palms Jr. is the President and CEO of Bibbentuckers “The Dry Cleaner” in Dallas, Texas. He exemplifies innovation and...
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Jeremy Tutt of Dixie Cleaners
In the heart of Kannapolis, North Carolina, a small family-owned business has been serving the community with dedication and passion...
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The Stain Wizard Gets Letters
Jeff Schwarz, The Stain Wizard gets letters on hard stains to remove from customers garments for Cleaner & Launderer readers.
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The Future of Work: Prioritizing The Employee Experience and Corporate Responsibility
The future of work is here and navigating the new workplace will require relentless leadership. With employee engagement at an all-time low in over a decade, the workplace is undoubtedly different. T
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Advertising Fails
Darcy dives into Advertising Fails in this months Cleaner & Launderer.
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The Unsung Heroes of Everyday Life
Unsung Heroes It's been four years since the pandemic-induced, government-imposed lockdown of 2020 forced many businesses to shut...
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Transforming Customer Service: A Roadmap to Excellence
The essence of customer service frequently becomes overshadowed by the relentless pursuit of profit and operational efficiency. Yet...
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Ellen Tuchman Rothmann Announces Retirement from Tuchman Advisory Group
After more than a decade of dedicated service and leadership, Ellen Tuchman Rothmann has announced her retirement as President of (TAG)...
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Hacked…Part Two
Hacked...Part Two: With online activities being such a vital part of your interaction with potential and current customers, a major part...
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Miura Launches Miura Care: Redefines Boiler Protection With Availability Guarantee
Miura Care™: Elevating Boiler Maintenance Excellence with Industry-Exclusive Boiler Availability Guarantee, in partnership with HSB
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Second Quarter Promotions
This year is whizzing right by us. Here we are in March, and the second quarter 2024 is fast approaching. With March Madness about...
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ABC Executive Director Shares Expert Insights at (CTDA) Designer Forum
America’s Best Cleaners (ABC) Executive Director Chris White participated as a keynote speaker at the recent Custom Tailors and...
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Xplor Spot Announces 2024 Spring User Conference
Xplor Spot, a leading provider of SaaS solutions for the dry cleaning and laundry industry under Xplor Technologies, is excited to announce...
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Drycleaning & Laundry Institute Offers Second Customer Service Excellence Course After First Quickly Sells Out
DLI immediately offered a second installment of its all-new Customer Service Excellence Virtual Course after the initial course sold
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Some Aspirations for the New Year!
Aspirations: As I am writing this article, the calendar is mercilessly moving toward another year. Another milestone to look back at how...
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Your Website Has Been Hacked
These days there are multiple ways of interacting with our customers and your website is a critical central tool interacting...
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So Cal Cleaners Association Says Good Bye
So Cal Cleaners Association (formerly GLADCA) has been in existence for over 75 years. Hard work and volunteer dedication has been...
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Mulberrys Garment Care Comes To The Capital
High-End, High-Touch Garment Care Business Kicks Off East Coast Expansion with New Site in Washington, D.C.
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In Loving Memory of Roger Kenneth McMillan
In Loving Memory: Roger Kenneth McMillan died December 28, 2023 in Spokane, Washington. He was born January 7, 1942 in Missoula, Montana to...
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How I Got Here: Rob Parker
John Leano's First interview of the year is someone who has a name in the industry, Rob Parker district manager at Dependable Cleaners
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The 3 Keys to Exceptional Customer Service in the Dry Cleaning Industry
The dry cleaning industry faces several challenges, including but not limited to, rising costs, health and safety concerns...
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Change Your Tune in 2024
Change Your Tune. In the dynamic business world, especially for owners and operators of dry cleaning establishments, the power of mindset...
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Fake Facebook Messages And Business Page Hijacking
WARNING: Yet ANOTHER Facebook scam is out and about! It’s like the scammers have no end to their creativity...
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THANK YOU! To all of our 2023 advertisers
Cleaner & Launderer would like to thank you and show our appreciation to all our advertisers who joined us in 2023! Print...
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The Resilience of Our Industry
As we enter a new year, it’s only natural to reflect on the journey that has brought us to this point. The dry cleaning industry, like any...
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Alliance Laundry Systems Expands East Region with Acquisition
Alliance Laundry Systems, the global leader in commercial laundry equipment, acquired the distribution assets of Batavia, NY-based...
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Miele Professional Introduces New Line of Benchmark Machines for On-Premise Laundry Operations
Miele’s quality linen and garment reprocessing technology is now tailored for on-premise laundry in lodging, healthcare and...
