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Tuesday, June 9, 2026 · Vol. 66 · Issue 8 · May 2026
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  • Use three step letters to sell your dry cleaning delivery service By: Greg Colosi
    July 27, 2012 · By Justin Wente

    Use three step letters to sell your dry cleaning delivery service By: Greg Colosi

    Most business owners, dry cleaners included, only send out one mailing. Don’t stop at one. Send out a minimum of three. When you’re trying to woo prospects to become a delivery customer, and you’re doing it through direct mail, why stop at one mailing? If the first mailing pulled some in, why not do a […]

  • Three Pieces By: Everett Childers
    July 24, 2012 · By Justin Wente

    Three Pieces By: Everett Childers

    CommunicationsIn a more gentle time, people would actually talk to one another, face-to-face, and even have a little respect for others. I saw a sign the other day that urged people to get their fac

  • Using Conceptual Site Models To Direct Investigations And Cleanups By: Steve Henshaw
    July 18, 2012 · By Justin Wente

    Using Conceptual Site Models To Direct Investigations And Cleanups By: Steve Henshaw

    In the early 1980’s, when the field of environmental consulting was just starting, the United States Congress was busy developing guidance documents to direct how site investigations and cleanup wou

  • Fabricare 2012 is Educational and Historical By: Kenney Slatten
    July 14, 2012 · By Justin Wente

    Fabricare 2012 is Educational and Historical By: Kenney Slatten

    For those around my age, do you remember “be there or be square” clique? Yep, so it is with the grand California show in July, Fabricare 2012. Always considered, along with the SDA show, to be am

  • Is Procrastination Keeping You In Debt? By: Allan Katz
    July 9, 2012 · By Justin Wente

    Is Procrastination Keeping You In Debt? By: Allan Katz

    Without an ongoing marketing effort that creates a constant stream of qualified customers who buy over and over again, your business might be in jeopardy. Because they’re putting out fires, doing pa

  • Workers Compensation Claims By: Jackie Smith
    June 21, 2012 · By Justin Wente

    Workers Compensation Claims By: Jackie Smith

    With the economy such that it is, we are finding there are many more worker compensation claims being filed than previously. An employee may feel a layoff is eminent or perhaps he/she was laid off and

  • Word Environment Day, June 6th : By Kenney Slatten
    June 11, 2012 · By Justin Wente

    Word Environment Day, June 6th : By Kenney Slatten

    Some of us in this industry will greet this with a wink and a nod, others will take it very seriously. Particularly, younger folks, or those new to the industry. The environment is important to us all

  • Do You Know Your Company’s Most Valuable Assets? By: Steve Henshaw and Jeff Carnahan
    May 22, 2012 · By Justin Wente

    Do You Know Your Company’s Most Valuable Assets? By: Steve Henshaw and Jeff Carnahan

    When executives talk about a company’s assets, they generally refer to people, property, buildings, equipment, clients, job contracts and intellectual property. I’m sure there are more, but how of

  • Buying A New Drycleaning Machine By: Everett Childers
    May 12, 2012 · By Justin Wente

    Buying A New Drycleaning Machine By: Everett Childers

    I recall when drycleaning machines, presses, laundry washers, etc. were purchased from who could offer you the most whisky. This was when petroleum machines never wore out or needed replacing. The onl

  • Why Dry Cleaning Marketers Procrastinate By: Allan J. Katz
    May 10, 2012 · By Justin Wente

    Why Dry Cleaning Marketers Procrastinate By: Allan J. Katz

    Dry cleaners tell me all the time, “I don’t have time to market my business…I’m too busy pulling clothes out of the washer…people find us on their own, we don’t do marketing…” With 15

  • How Do You Retain Customers? By: Kenney Slatten
    May 1, 2012 · By Justin Wente

    How Do You Retain Customers? By: Kenney Slatten

    Such an important issue is retention of customers. I must have seen fifty different ways plant owners have done this over my 40 years in this industry. With the advent of computers in recent years, it

  • How To Motivate Your Employees Without Breaking The Bank, By: Jackie Smith
    April 14, 2012 · By Justin Wente

    How To Motivate Your Employees Without Breaking The Bank, By: Jackie Smith

    Recently, the So Cal Cleaners Association sponsored a seminar, “Developing Your Communication Skills.” It was designed for owners and their employees. The attendance was great; one business owner

  • CLEANING TEXTILES WITH HYDROCARBON SOLVENTS, PART TWO: EVERETT CHILDERS
    April 10, 2012 · By Justin Wente

    CLEANING TEXTILES WITH HYDROCARBON SOLVENTS, PART TWO: EVERETT CHILDERS

    The drycleaning procedures do not vary from perc cleaning other than there is not nearly as much chance of a dye migration or dye bleeding from garments. It is also rare that a garment cleaned in hy

  • Time Flies…. 1985 To Date : Jack R. Ellison
    April 5, 2012 · By Justin Wente

    Time Flies…. 1985 To Date : Jack R. Ellison

    In 1977 I entered the fabricare business, buying a two-year old package plant in Federal Way, Washington. It was the right time and place, a new building with parking lot, a drive-up window, on a main

  • Personality Marketing, March 2012: By Greg Colosi
    March 30, 2012 · By Justin Wente

    Personality Marketing, March 2012: By Greg Colosi

    Groupon: Yes or No?Is Groupon a smart way to advertise your dry cleaning pick-up and delivery business?I have the benefit of my membership trying Groupon and giving me their feedback. Some were go

  • The Environmental Corner BY Steve Henshaw and Keith Gaskill
    March 28, 2012 · By Justin Wente

    The Environmental Corner BY Steve Henshaw and Keith Gaskill

    Green Clean How: “Environmental” Is Remediation?Environmental impact due to historical drycleaning practices is not a rarity. In fact, it’s common to find drycleaning solvents in the soil, g

  • Are You Making Any of These Mistakes? BY: Jackie Smith
    March 16, 2012 · By Justin Wente

    Are You Making Any of These Mistakes? BY: Jackie Smith

    I have been reading many articles lately about the common mistakes business owners make and not surprisingly all of the articles basically say the same things. Please read the following and keep an op

  • The Secret To Make Marketing Work BY: Allan J. Katz
    March 13, 2012 · By Justin Wente

    The Secret To Make Marketing Work BY: Allan J. Katz

    Marketing is a mind-set based on your integrity and belief in your service. The way you market yourself causes a certain perception in the mind of the public which causes individuals to react to your

  • FRSTeam Recognized As Top 500 Franchise By Entrepreneur Magazine
    March 6, 2012 · By Justin Wente

    FRSTeam Recognized As Top 500 Franchise By Entrepreneur Magazine

    Entrepreneur Magazine has recognized FRSTeam in its annual Franchise 500 listing of Top North American franchise companies for the fourth consecutive year. Based on a formula of financial strength and

  • Personality Marketing by Greg Colosi
    February 27, 2012 · By Justin Wente

    Personality Marketing by Greg Colosi

    What Is Your Irresistible Offer? First Of All…What Is An Irresistible Offer?An irresistible offer is something that is specific, tangible and has a very, very clear benefit to your dry c

  • Guess Who Is Inspecting Now? – Jackie Smith
    February 23, 2012 · By Justin Wente

    Guess Who Is Inspecting Now? – Jackie Smith

    Over the last few years, as small business owners, we have found many governmental agencies rearing their heads in the quest of any additional revenue they can find. We have been inspected by city, co

  • Are We Really Moving Forward? By Kenney Slatten
    February 18, 2012 · By Justin Wente

    Are We Really Moving Forward? By Kenney Slatten

    Sometimes I wonder where we are heading in this industry. Not to be accused of being less than progressive, I write my comments carefully and with full understanding that we must move forward to survi

  • EPA OFFICIALLY CHARACTERIZES PERCHLOROETHYLENE AS ‘LIKELY HUMAN CARCINOGEN’
    February 15, 2012 · By Justin Wente

    EPA OFFICIALLY CHARACTERIZES PERCHLOROETHYLENE AS ‘LIKELY HUMAN CARCINOGEN’

    On Friday, February 10, the U.S. Environmental Protection Agency (EPA) published the final health assessment for perchloroethylene (Perc) to the EPA’s Integrated Risk Information System (IRIS) datab

  • Greeting… And Other Changes In Business – Everett Childers
    February 11, 2012 · By Justin Wente

    Greeting… And Other Changes In Business – Everett Childers

    To those who know me or have read my columns in another trade publication for the past twenty-two years, it is good to see you again. For those new to the industry, I greet you and tell you that this

  • Making Customers Feel Special
    February 3, 2012 · By Justin Wente

    Making Customers Feel Special

    Educating Customers In Today’s Highly Competitive MarketplaceMany dry cleaners think the only way to increase revenue is to attract new customers into their stores. This is true, considering 15% -

  • How To Make 2012 Your Best Year Yet
    January 27, 2012 · By Justin Wente

    How To Make 2012 Your Best Year Yet

    One of the major concerns I hear from dry cleaners I work with is how to keep prices up despite discounting competitors and how to attract customers who will pay your prices even in a turbulent econom

  • The Road Ahead In 2012
    January 26, 2012 · By Justin Wente

    The Road Ahead In 2012

    Welcome, cleaning industry, to 2012…and may this be your best year ever! I will have drunk a toast to that on New Years, if my doctors allow. I write this month’s column, my first for 2012 and my

  • Personality Marketing by Greg Colosi
    January 19, 2012 · By Justin Wente

    Personality Marketing by Greg Colosi

    It’s January – Are You Ready For 2012? Goal Setting Part II: Mechanics Of Setting GoalsLast month we talked about getting your passions into your business. This does two things: It gets you exc

  • WHY YOU DON’T HAVE TO WORRY ABOUT YOUR SITE BEING RE-CONTAMINATED AND YOU CAN CLEAN-UP NOW
    January 11, 2012 · By Justin Wente

    WHY YOU DON’T HAVE TO WORRY ABOUT YOUR SITE BEING RE-CONTAMINATED AND YOU CAN CLEAN-UP NOW

    Many dry cleaners have expressed their desire to evaluate the soil and groundwater beneath their businesses for the presence of dry cleaning chemicals, but they are concerned that if they go through a

  • Clean’ Conscience Dry Cleaner Returns $1,640 Customer Left Inside Shop!
    December 26, 2011 · By Justin Wente

    Clean’ Conscience Dry Cleaner Returns $1,640 Customer Left Inside Shop!

    Bay Ridge — The true spirit of the holiday season lives in three residents of this community, whose story will surely bring a smile to everyone’s face.As the holidays quickly approached, Faried