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The Uncertainty Of Employment
I remember as a young lad how scary it was to think I might lose my job. Everything revolves around that paycheck and to have it eliminated or have your hours reduced can be a catastrophic eve
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Financial Mistakes Businesses Can Make
Brian Hamilton, CEO of Sageworks, made the remark, “ Running a business should earn you an honorary degree given all you will learn.” No kidding, and then some. Sageworks develops financia
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What Will Your Legacy Be?
Legacy, according to the dictionary, is “something transmitted or handed down from one generation to the next; a heritage; a tradition.” A legacy is something you create during your life to benefi
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Loyalty In Drycleaning, Laundry And Life
While looking ahead as this fresh New Year begins, I can’t help but feel nostalgic. A lot has happened to our industry in 2013 and not all of it was positive. A lot has happened in my personal life
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Goals For 2014
Before you think about setting goals for 2014, you need to look back on 2013. What did 2013 look like? Perhaps not as bad as 2008, but was it as good as you expected? Where did your business succeed a
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Workplace Bullying
We are always hearing about bullying of children and young people in school and on social media. I was very surprised to find that workplace bullying is a growing problem in businesses today. Accordin
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Hiring A Great Employee
In today’s economy, it is even more critical than ever to hire the best people. A recent Forbes article by David K. Williams “Entrepreneurs can’t afford to lose time, money and results from a ba
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Do You Need Help Selling or Valuing Your Dry Cleaner?
Richard Ehrenreich retired as the MidAtlantic Association of Cleaners (MAC) Executive Director effective, July 1st, to semi-retire and focus on cleaner appraisals, brokerage and coaching/consulting cl
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Making Decisions On Wetcleaning Or Drycleaning
Many claim to have a machine that will “do it all” for you. No decisions. Just chunk it in and go about your business. Much the same way drycleaners are taught today. When you place no investment
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Crystal Cleaning Center Celebrates 50 Years In Business
Crystal Cleaning Center in San Mateo’s Crystal Springs Village Shopping Center enjoyed celebrating their 50th anniversary on July 12th. Lynnette Watterson and staff used this occasion to fondly take
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Do You Have A Business Plan?
Do you have a business plan? If not…why not? You need to take the time to evaluate your business and determine where you are going and how you intend to get there. This is a necessary part of your
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Industry Standards In Peril
We’ve talked about it before. Many operators debate its merit and analyze their businesses. Most choose to ignore it. It is called Industry Standards. What are your plant standards? Webster defines
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Cell Phones, And Other Distractions by : Everett Childers
Today we have a lot of “stuff.” But there is something missing.Today we have long commutes, cell phones, ear buds, CD players, Blackberries, Blueberries, cameras built into cell phones, the abi
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Dirty Clothes or Stained Clothes
One can check definitions of “stain” or “dirty” and the obvious answer is anything soiled. However, DLI did an in-depth study on stains years ago to determine if age or substance would effect
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How Important Are Communication Skills
We took the grandchildren to see the Battleship Iowa in San Pedro a few weeks ago. We unfortunately got lost, thanks MapQuest! Roaming around the harbor in Long Beach, we could not find our way. Reese
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Hey Man, Don’t Blow A Gasket!
Last month was devoted to stopping solvent and vapor leaks by maintaining the gaskets, which provide a seal on the various doors of the dry cleaning machine. These gaskets are normally pre-formed (mol
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Working Relationships
Working together in peace and harmony without prejudice is key to having a smooth running and legal plant today. Long gone are the days of “fetch me a cup o’ coffee sweetie” or anything similar.
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The Dog Days Of Summer
Aren’t you glad they are gone for another six months? Business is slow and the heat is suffocating. The longer I am on earth the more amazed I am that the majority of plants I visit still have hot,
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Violence In The Work Place
Have you ever thought this could occur at your place of business? According to OSHA (Occupational Safety & Health Administration), some two million American workers are victims of workplace violence e
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The Six Steps Of Handling A Complaint: With Milt Chortkoff and Robert Shapiro
It’s been a fabulous day at work. All the orders were ready on time and the seemingly endless numbers of transactions have gone by without a hitch. Ms. Bialek complimented us on how nice her white
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Writer Spotlight: Greg Colosi
Greg Colosi helps dry cleaners get route customers WITHOUT knocking on doors (even though door knocking is a great way to get customers). All of Greg’s marketing ideas are tested by him or several o
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Green Mean$ Green! Can You Afford To Not Go Green? By Steve Henshaw in Collaboration with John Soderberg, PE Esq 1
Nowadays everyone in business wants to be considered environmentally “friendly” or “green.” The retail dry cleaning industry is no exception. In fact, given the ecological concern over perc,
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How Five Minutes A Month Can Get Your Website To The Top Of Page One In Search Engines.
How Five Minutes A Month Can Get Your Website To The Top Of Page One In Google…and the other search engines. This simple technique works. How do I know? I do it.Do you have a blog? “Why are you
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Out Of The Box By: Milt Chortkoff and Robert Shapiro
Hi everyone! My name is Milt Chortkoff and I am the owner of Milt and Edie’s drycleaners in Burbank, California. Along with my general manager, Robert Shapiro, we will be writing a column for the Cl
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How Five Minutes A Month Can Get Your Website To The Top Of Page One In Google…and the other search engines. This simple technique works. How do I know? I do it. By: Greg Colosi
Do you have a blog? “Why are you asking me this Greg?” I’m asking you because it’s the key to getting your website listed on page one many times. I can prove it to you right now. Google “dry
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Hopefully, We Are Getting Close To The End Of The Downturn By: Everett Childers
Has anybody noticed a slight slowdown in business in the past few months? Well, you are not alone, but the economy will rebound, the housing market will pick-up, the unemployed will begin going back t
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A Complaint Is A Gift By: Jackie Smith
As stated by Trudy Adams of Cleaners Supply. Trudy gave an outstanding seminar on Sunday, July 15th at the California Cleaners Association (CCA) Fabricare show.The seminar was just one of the many e
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What Is Mechanical Breakdown Insurance? By: Jackie Smith
I believe this insurance coverage is the most misunderstood insurance coverage available. Most insured’s that have this coverage do not truly understand what the coverage actually covers. Most insur
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Maintenance On Your Stain Removal Board And The Best Of The West CCA Convention By: Kenney Slatten
I just returned from the very enjoyable Fabricare 2012 put on by the California Cleaners Association in Long Beach, California. The weather was traditionally pleasant and the company even better. I al
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Do You Track Where Your New Customers Come From? By: Greg Colosi
Most business owners, dry cleaner owners included, don’t have the foggiest idea where their new customers come from.You might be asking, “Why do I need to know this Greg?” You don’t need to k
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