Vol. 66 · Issue 3 · April 2026
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Browse every issue of Cleaner & Launderer Journal and use the index below to jump to a specific issue or explore recent stories.
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Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
All articles
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Meredith Magaha Joins CRDN as Vice President of Sales
CRDN, a franchise network dedicated to providing comprehensive home contents restoration services to the insurance industry, has announced...
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Leadership: Becoming the Coach and Manager Your Team Needs
As a leader, you don’t just make decisions. Your primary role is guiding, motivating and supporting your team, making them feel...
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I Guess This Means I’m a Senior Citizen
Last month I was blessed to celebrate my 70th birthday with my family and friends. Of course, when one reaches a milestone such as this...
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Xplor Technologies Appoints Justin Beck as (CCO) Chief Commercial Officer
Xplor Technologies, a global platform integrating SaaS (Software as a Service) solutions and embedded payments for “everyday life”...
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The Intersection of Garment Care and Pop Culture: How Dry Cleaning Plays a Role in Modern Entertainment
From the hum of an industrial dryer to the sight of a pristine suit freshly pressed, the dry cleaning industry is more intertwined with...
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Drycleaning & Laundry Institute Offers Plenty of September Learning and Networking Opportunities
Drycleaning & Laundry Institute (DLI) programs bring cleaning professionals together to share and grow. In September, DLI offers...
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Drycleaning & Laundry Institute Announces 2024 Hall of Fame Award Recipients
The Drycleaning & Laundry Institute (DLI) is proud to announce the induction of three outstanding industry professionals into its Hall...
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John Michael Palms Jr. of Bibbentuckers “The Dry Cleaner”
John Michael Palms Jr. is the President and CEO of Bibbentuckers “The Dry Cleaner” in Dallas, Texas. He exemplifies innovation and...
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Jeremy Tutt of Dixie Cleaners
In the heart of Kannapolis, North Carolina, a small family-owned business has been serving the community with dedication and passion...
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The Stain Wizard Gets Letters
Jeff Schwarz, The Stain Wizard gets letters on hard stains to remove from customers garments for Cleaner & Launderer readers.
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The Future of Work: Prioritizing The Employee Experience and Corporate Responsibility
The future of work is here and navigating the new workplace will require relentless leadership. With employee engagement at an all-time low in over a decade, the workplace is undoubtedly different. T
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Advertising Fails
Darcy dives into Advertising Fails in this months Cleaner & Launderer.
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The Unsung Heroes of Everyday Life
Unsung Heroes It's been four years since the pandemic-induced, government-imposed lockdown of 2020 forced many businesses to shut...
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Transforming Customer Service: A Roadmap to Excellence
The essence of customer service frequently becomes overshadowed by the relentless pursuit of profit and operational efficiency. Yet...
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Ellen Tuchman Rothmann Announces Retirement from Tuchman Advisory Group
After more than a decade of dedicated service and leadership, Ellen Tuchman Rothmann has announced her retirement as President of (TAG)...
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Hacked…Part Two
Hacked...Part Two: With online activities being such a vital part of your interaction with potential and current customers, a major part...
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Miura Launches Miura Care: Redefines Boiler Protection With Availability Guarantee
Miura Care™: Elevating Boiler Maintenance Excellence with Industry-Exclusive Boiler Availability Guarantee, in partnership with HSB
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Second Quarter Promotions
This year is whizzing right by us. Here we are in March, and the second quarter 2024 is fast approaching. With March Madness about...
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ABC Executive Director Shares Expert Insights at (CTDA) Designer Forum
America’s Best Cleaners (ABC) Executive Director Chris White participated as a keynote speaker at the recent Custom Tailors and...
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Xplor Spot Announces 2024 Spring User Conference
Xplor Spot, a leading provider of SaaS solutions for the dry cleaning and laundry industry under Xplor Technologies, is excited to announce...
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Drycleaning & Laundry Institute Offers Second Customer Service Excellence Course After First Quickly Sells Out
DLI immediately offered a second installment of its all-new Customer Service Excellence Virtual Course after the initial course sold
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Some Aspirations for the New Year!
Aspirations: As I am writing this article, the calendar is mercilessly moving toward another year. Another milestone to look back at how...
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Your Website Has Been Hacked
These days there are multiple ways of interacting with our customers and your website is a critical central tool interacting...
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So Cal Cleaners Association Says Good Bye
So Cal Cleaners Association (formerly GLADCA) has been in existence for over 75 years. Hard work and volunteer dedication has been...
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Mulberrys Garment Care Comes To The Capital
High-End, High-Touch Garment Care Business Kicks Off East Coast Expansion with New Site in Washington, D.C.
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In Loving Memory of Roger Kenneth McMillan
In Loving Memory: Roger Kenneth McMillan died December 28, 2023 in Spokane, Washington. He was born January 7, 1942 in Missoula, Montana to...
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How I Got Here: Rob Parker
John Leano's First interview of the year is someone who has a name in the industry, Rob Parker district manager at Dependable Cleaners
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The 3 Keys to Exceptional Customer Service in the Dry Cleaning Industry
The dry cleaning industry faces several challenges, including but not limited to, rising costs, health and safety concerns...
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Change Your Tune in 2024
Change Your Tune. In the dynamic business world, especially for owners and operators of dry cleaning establishments, the power of mindset...
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Fake Facebook Messages And Business Page Hijacking
WARNING: Yet ANOTHER Facebook scam is out and about! It’s like the scammers have no end to their creativity...
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THANK YOU! To all of our 2023 advertisers
Cleaner & Launderer would like to thank you and show our appreciation to all our advertisers who joined us in 2023! Print...
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The Resilience of Our Industry
As we enter a new year, it’s only natural to reflect on the journey that has brought us to this point. The dry cleaning industry, like any...
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Alliance Laundry Systems Expands East Region with Acquisition
Alliance Laundry Systems, the global leader in commercial laundry equipment, acquired the distribution assets of Batavia, NY-based...
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Miele Professional Introduces New Line of Benchmark Machines for On-Premise Laundry Operations
Miele’s quality linen and garment reprocessing technology is now tailored for on-premise laundry in lodging, healthcare and...
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“These Guys Were Really Smart”
A few years ago (during the dark days of Covid) I was invited to join a mastermind group of fellow dry cleaners which included some...
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What Kind Of Cleaner Are You?
What Kind Of Cleaner Are You? It's a valid question, and one you should be able to answer in one sentence of 25 words or less..
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The Key Leadership Traits for Building a Strong, United Team
Effective communication and transparency are the cornerstone traits of successful leadership. They are the guiding lights illuminating
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How I Got Here: Carol Greenholt, Author of “Tales of A Dry Cleaner”
In John Leano's November "How I Got Here" he interviews Carol Greenholt, Author of "Tales of A Dry Cleaner"
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Customer Appreciation Without Spending Alot
It seems that’s when November comes around is when we really focus on customer appreciation and showing thanks. Sometimes, it can...
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Martinizing Cleaners Coming to Austin, Texas
Clean Franchise Brands (CFB), the largest dry cleaning and laundry company on the planet, announced an agreement to open three Martinizing..
