Vol. 67 Issue 1 October 2026
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Issues & back catalogue
Browse every issue of Cleaner & Launderer Journal and use the index below to jump to a specific issue or explore recent stories.
Recent issues
Vol. 66 Issue 12 Sept 2026
Vol. 66 Issue 12 Sept 2026
Vol. 66 Issue 11 August 2026
Vol. 66 Issue 11 August 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 Issue 10 • July 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 . Issue 9 . June 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 3 · April 2026
Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
All articles
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Inactive And Lost Customers
Last month I wrote about different types of customers. I also promised I’d expand more and be more specific about certain types of customers. Keeping my word, I’ll continue in this article.It’
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New Promotions In Colmac Sales Department
Colmac Industries announced Rick McElhose has been promoted to Sales Manager. McElhose’s responsibilities will include managing quality, sales and marketing. Rick has been with Colmac since 1996 hol
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Where Have The Suits And Casual Clothes Gone?
Suits were once the mainstay of drycleaning. Men’s and women’s business attire. It was our cream of the crop. But lately studies are being conducted to see if the influence on work attire has affe
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ZIPS Dry Cleaners Launches New Brand Campaign Touting “The Real Deal”
Television and Digital Campaign Underlines Price and QualityZIPS Dry Cleaners, ranked 2017’s No. 1 franchise in the Dry Cleaning & Laundry Services category by Entrepreneur magazine, launched
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Customers, Types and Definitions
First off, I’m extremely grateful when a business owner reaches out to me via telephone, e-mail, Facebook group and even via Facebook chat. It’s obviously important to you, business owners, and I’m more than willing to take a few moments out of my day to answer questions or share a little information if it helps […]
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How I Got Here: Rudy Fabre
Current Position: Since 2004, Rudy Fabre has been the owner and operator of PICK ’m UP House Clean & Laundry in Eastern Samar, Philippines.The Company: PICK ’m UP House Clean & Laundry
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CG West Welcomes Podany And Mendoza To Team
Continental Girbau West (CG West) announced that Steve Mendoza and Michelle Podany joined the CG West Team. Mendoza serves as parts and warehouse assistant, while Podany serves as office support coord
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Calming Upset Customers: Part 1
A critical recurring question that all retailers deal with is how to calm and re-engage an upset customer. This problem came to my attention once again while waiting in line at a local store. What mig
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Starchup Teams Up With Maineline And Fabricare Systems
Starchup, a leading digital solution for the garment care industry, has integrated with the Compassmax POS and Fabricare Manager POS to add web and mobile app ordering, marketing and routing technolog
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Insurance 101
DON’T skip this article because you think it will be boring or you are insurance savvy and know what you need to know. I have worked in the insurance industry (as well as owning my own dry cleaning
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Tingue Promotes Ty Acton To President
Former Tingue Sales Representative to Lead Laundry Industry’s Iconic BrandGlobal laundry product supplier Tingue has named Ty Acton presidentPromoted from VP Sales by CEO David Tingue, Acton i
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Is Your Solvent Better?
Isn’t our industry great? Hard work, but lots of satisfaction. In my years as a teenager and adult since 1967, for the most part I loved every day at work. Naturally, as we all know, there were some
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In the Dry Cleaning Business, Branding is Vital
In the Dry Cleaning Business, Branding is Vital
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Promotions Galore in February
The goodwill and euphoria of the holiday season are in the rearview mirror. The annual ritual of broken New Year’s resolutions and inflated credit card debt due to excessive holiday shopping has bro
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Robert “Bob” Barnes Retires After 48 Years At Parker Boiler
Parker Boiler’s Purchasing Manager RetiresBob started at Parker Boiler in 1968 after he served our country in Vietnam. He has worked in crating, the assembly department and as a stockroom clerk. H
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Email Marketing – How Is It Working For You?
Email marketing can be a great tool for communicating with, and marketing to, your customers. I am loathe to say this, but I’m so old, I can still remember a time when all we had for one to many com
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New CCA Executive Director Meet Peter Blake
The California Cleaners Association named long-time industry leader Peter Blake as its new Executive Director.By way of introduction, he stated, “I am very excited to be working with the Californi
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Would You Let OSHA Inspect Your Plant?
Grainger has a quote in their catalog “If you think OSHA is a small town in Wisconsin, then you could be in trouble.” Occupational Safety & Health Administration (OSHA) is part of the US Depar
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NCA 2017 Training / Event Schedule
• Basic Spotting 101 with Alternative Solvents –8 Hours – 1 Day (P)Sunday – 8:30 AM – 4:00 PM – $250. Members / $350. Non-MembersA. 02/12/17 – Bronx, NY• Technical Training
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DLI Dateline 2017
FEBURARY20 - 24 DLIIntroduction to Drycleaning Course27 - March 10 DLIAdvanced Drycleaning CourseMARCH17 DLICertification Registration Deadline25 - April 2 DLICertification Testing
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The Convenience Factor
We live in a world that pampers us and we go to businesses hoping for pampering. Some provide it and some don’t. Some businesses look straight through the customer and that is if they are even tryin
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How I Got Here: Monika Manter
Current Position: Monika Manter has worked full-time for Balfurd Dry Cleaners in State College, Pennsylvania for nearly six years. She was the Customer Service Manager for four years before taking on
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Sidney Tuchman July 28, 1924 – January 7, 2017
Sidney (Sid) Tuchman passed away peacefully at his San Francisco home on January 7, 2017, at age 92. He was born in Indianapolis, Indiana until 1988 when he and his wife Charlene began splitting their
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Big Smiles Start The Year
It was cold but sunny on that last Saturday in October. The line started forming about 7:00 a.m. A chance to obtain warm jackets had the children checking out the racks of colorful clothing and trying
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Lapels Dry Cleaning Coming To The Houston Area
First two stores in Katy/Fulshear/Richmond area slated for early 2017Lapels Dry Cleaning, an innovative, environmentally friendly dry cleaning company headquartered in Hanover, Massachusetts, recent
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Setting Smart Goals That Are S.M.A.R.T.
The New Year always brings with it the need for New Year’s resolutions and the inspiration to set goals. We establish them in our personal lives and it is equally important to establish them in our
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Cleaner’s Supply Launches Over 200 New Products In Their 2017 Catalog
Cleaner’s Supply®, Inc. a leading distributor of products for the dry cleaning industry, has launched their 2017 catalog with over 200 new products. Get-A-Grip is just one of the many new products
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Southwest Drycleaners Association Announces Location and Dates for Cleaners Showcase 2018
The Southwest Drycleaners Association (SDA) announces Shreveport-Bossier, Louisiana as the destination for its 2018 Cleaners Showcase, to be held April 5th – 7th, 2018.Shreveport-Bossier Conventio
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Introducing…. Cleaner & Launderer Community on Facebook
Cleaner & Launderer is always looking for new ways to become bigger to reach a better readership to deliver the latest news! Our newest addition to Cleaner & Launderer, is our community on f
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Make Plans For The New Year
It’s the New Year, and it’s the perfect time to assess, reassess, make plans and set goals. Where do you want to be in the next year? What goals do you want to achieve? Do you want to increase sal
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Spandex And Its Buddies
When folks are asked about their favorite and worse wearing garment material, spandex sometimes tops the list. Why you ask? It’s snuggly and some folks like that skintight fit. Others say just the o
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White Conveyors Corporate Sales Meeting Held Mid-October
White Conveyors, Inc., the recognized Worldwide Leader of Automated Garment Sorting, Storage and Retrieval Systems, held a week-long sales conference in October at their headquarters in Kenilworth, Ne
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Changes In The Worker Compensation Law
If you operate as a Corporation, a Partnership or an LLC, this is a MUST read. There have been some changes in the California Labor Code which have resulted in the passage of Assembly Bill No. 2883. T
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Revealing A Secret Weapon From The Last Election
TGIO: Thank Goodness It’s Over. This past election was one of the most contentious, hard fought elections, ever. Before you roll up your eyes in disgust, let me tell you that as a Canadian I didn’
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Seeking New Employees, A Different Approach
Are you looking for employees who are talented, loyal and detail-oriented? Are you interested in hiring people who would have a positive impact on workplace morale, retention and corporate culture? If
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Giving Back Continues What The Founder Started 31 Years Ago
For Minneapolis, Minnesota based Pilgrim Dry Cleaners Inc., 2016 marked the most successful year for community drives. Since 1986, Pilgrim Cleaners has been helping people in need in their local commu
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How I Got Here: Richard Aviles
Current Position: Richard Aviles, 31, has been working in the dry cleaning and laundry industry for eleven years; the last five as the President and CEO of two professional garment care establishments
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Brainstorming & Five Star Conference Set For January
DLI & NCA’s cooperative is set for the Now Onyx Resort in Punta Cana, Dominican Republic, January 13th - 15th, 2017. Attend a special Welcome Reception, January 12. This brand-new all-inclusive
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America’s Best Cleaners Affiliates Meet in Seattle, WA
America’s Best Cleaners™(ABC) recently hosted its National Affiliate Meeting, the nation’s premier gathering of professionals in the garment care industry. More than 30 affiliates, partners and
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It’s All A Matter Of Degree
To what degree of grief or cost do you find in cleaning your clothes? Water or drycleaning a solvent, an evaluation of what you are cleaning in and how you do it as well as how dirty are the clothes y
