Vol. 66 · Issue 3 · April 2026
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Browse every issue of Cleaner & Launderer Journal and use the index below to jump to a specific issue or explore recent stories.
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Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
All articles
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We Dictate How To Clean And Press But The Customer Dictates How To Be Treated
Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for....
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Communication In The Workplace
Hey, You! Don’t bypass this information. You are most likely thinking you own a business and have good employees and a customer base. You think you are a...
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How to Sell Your Dry Cleaning Business in Three Steps
Jeff Carnahan, President of EnviroForensics and Richard Ehrenreich, Managing Member and Principle Consultant/Broker of Ehrenreich & Associates, discuss...
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HO, HO, HO . . . Let the Holiday Parties Begin
It may seem too soon to start planning a company holiday party; after all, didn’t we just finish with our kids’ “Back to School” rush?
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Content For Content’s Sake
Today, social media is everywhere. All you need is log in credentials and you can have an account. There is absolutely no barrier to entry. Once again...
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Do You Have A Safety Program In Place?
OSHA (Occupational Safety and Health Administration) states,” According to the US Bureau of Labor Statistics, the rate of worker deaths and reported inju...
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Texcare Educational Programs
NCA Texcare Educational Programs New Jersery 2019
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The Environmental Consultant’s Remediation Tool Belt for Dry Cleaners
The Environmental Consultant’s Remediation Tool Belt for Dry Cleaners
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Breast Cancer Awareness Month Supported By The Green Garmento
In honor of October’s Breast Cancer Awareness Month, The Green Garmento has teamed up with two charities to donate proceeds...
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How I Got Here: Rob Kessler
John Leano interviews men and women from around the country in the dry cleaning, laundry, textile and fabricare industries...
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The Laundry Chute, LLC Expands Collegiate Partnership in 2019-2020 Academic Year
The Laundry Chute, LLC is proud to expand its collegiate services in Pittsburgh, PA and beyond in the upcoming 2019 - 2020 school year....
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Looking Back At What Really Has Worked And What Hasn’t
It was prior to 1990 that I began to read about various solvents being developed and would spread across the world in the 1990’s after the 1990...
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Drycleaning Disruption
The drycleaning industry is under siege with the spread of casual clothing from just Friday to now every day of the week. I’ve been on a rant for years....
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Scams, Scams and More Scams
Just yesterday I received an e-mail “security alert” from Bank of America. It stated there has been unusual activity, so they had restricted my account....
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Environmental Cleanup 101: Understanding what to expect during the remediation process
The environmental cleanup process can be challenging for dry cleaners because it’s an issue most haven’t had to personally handle.
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Emitrr Offers Laundry Orders Via Voice
Consumers can easily order food, purchase groceries or top clothing brands using mobile devices and internet, so why can’t businesses that provide laund...
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The Value of a Customer Survey
There is no doubt that providing top-quality customer service is essential to having and growing a successful business.
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Roger Cocivera, Ex-TRSA President, Passes On
Roger F. Cocivera, 87, whose 68-year career in the linen, uniform and facility services industry began with a job washing trucks for Penn Linen in 1951...
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Effective Micro-Organisims
EM or Effective Micro-Organisms are revolutionizing the Laundry and Dry Cleaning industries. EM is a totally natural “green” product which...
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People Are Poor Listeners
Many of the problems in this world are due to poor listening. Volumes have been written for as many years as any of us can remember.
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How I Got Here: Heath Bolin
Serving the Tucson area over a span of six decades with twelve locations, three delivery routes and one central plant, Sparkle Cleaners has.....
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The Big One Is Still Coming
You must create an emergency plan, not only for your business but your home as well. Talk to your employees about what you expect....
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Under the Radar: The Power of Radio and Why it Remains a Great Advertising Vehicle
Before I became president of the Tuchman Advisory Group, I worked in radio sales. My husband John is a radio talk-show host on KGO 810AM in San Francisco.
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Understanding the Regulator’s Perspective at Perc Sites
As we all know, at some time in the not too distant future, you or someone you know will have to deal with the result of the accidental release of perc...
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Your Drycleaning Business Sucks
I understand your business. The staff complain that they are over. worked, under paid, and many don’t show up for scheduled shifts. Customers are up your...
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CollarCard Celebrates 10th Anniversary
CollarCard is a fast-growing promotional products company that makes a patented credit card-sized plastic card containing four high-quality....
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It’s A Learning Process
Yes, learning is a process. Statistics reveal that more than half of all employees leave because of lack of on-the-job training. There is school and ...
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How Well Do You Know Jim Douglas?
Jim is known as co-founder of GreenEarth Cleaning and also co-founder of Prestige Cleaners, Sacramento. But what else do I know about Jim?
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A Solution for Your Web Analytics
Web analytics have become a critical part in this new age of computer technology. The number of businesses that depend on websites and social media alone...
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Clean Show 2019 Recap
Far too many cleaners are trapped in their businesses and can’t get away for a few days, and for many different reasons. Regardless ....
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Environmental Investigations 101: Understanding PCE Contamination
Preliminary site investigation and characterization efforts can cost a lot of money and take several months to complete. However, it’s still...
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The Green Garmento Selected for the Delta Air Lines Supplier Development Academy
Delta Air Lines has selected Los Angeles based, female owned The Green Garmento to participate in the inaugural class of its Supplier Development Academy (SDA).
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How I Got Here: Flor Castillo
John Leano interviews people in the industry.
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Speed Queen Launches Touchscreen Control
Speed Queen®, launched Quantum Touch, a next-generation touchscreen control platform that will raise the customer experience to new levels.
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Show Your Customers Some Expertise
I have been asked many times if I believe in asking customers if they will sign a Release Form for troublesome and risky items to be cleaned.
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A Super Simple Retention Program
What would your business look like if you never lost a customer? I know you are not willingly trying to chase customers away, but it happens...
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DLI Special Events At Clean 2019
The Drycleaning & Laundry Institute invites all members to attend its events and educational sessions at Clean 2019 in New Orleans, June 20–23. Membership Meeting, June 19The eveni
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Welcome to The Big Easy
One of America’s most vibrant cities goes by many names: The Crescent City, America’s Most Interesting City and, of course, The Big Easy.
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In Anticipation of The Clean Show
The excitement is building as The Clean Show 2019 approaches. It is important to remember that the advantages of attending far outweigh any costs incurred in travel and registration fees. You cannot
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5 Considerations Dry Cleaners Should Evaluate When Selecting an Environmental Consultant
Environmental contamination from past dry cleaning operations negatively affects many businesses, properties, communities and individuals across America.
