Taking Chances · February 12, 2020

Be Brave Enough To Suck At Something New

When you make mistakes, you are learning. Thomas Edison is a good example of this. Edison failed over a thousand times before he perfected...
Blog Posts · February 9, 2020

My Post Got 11 Views

I opened my email reading client and downloaded my usual 300 emails that came in over night. After waiting a few moments for my spam filer to filter all...
Should I Care · February 5, 2020

Public Opinions Are Often Foolish

Oh, give me the old days before government intrusion and the simple life. Customers were the same back then too. They did not know (and still don’t) how...
Lapel S · February 3, 2020

New Lapels Dry Cleaning Opens In Latham, New York

Lapels Dry Cleaning, an innovative, environmentally friendly dry cleaning company headquartered in Hanover, Massachusetts, announced it opened its first...
2020 · January 24, 2020

Now Is The Time To Set Your 2020 Goals

With the arrival of the New Year, the Tuchman Advisory Group begins the process of setting goals for 2020 and evaluating how we fared in accomplishing our..
2020 · January 20, 2020

2020 Vision

The previous year is in our rearview mirror. Now we have the opportunity to look through the windshield for that which is ahead of us this year. What do you..
The Environmental Corner · January 17, 2020

Emerging Contaminant Alert for Dry Cleaners: PFAS is the New Bad Guy in Town!

Dry cleaners everywhere have been worried for decades about potential environmental contamination from their past operations. Through the years...
Resolutions · January 13, 2020

New Year’s Resolutions

You might want to cut this article out of the magazine or print this off the web site and save it in a file in your filing cabinet for reading and re-read..
New Year · January 8, 2020

Start The New Year Off With A Smile

I am not a big fan of making New Year’s Resolutions. It seems whenever I do, by the end of January the resolutions are just distant thoughts...
Education · January 3, 2020

Platinum Dry Cleaners Hosts Dry Cleaning Spotting Seminar

Platinum Dry Cleaners, a full service dry clean and laundry operation hosted a “Spotting” Seminar continuing its education to stay current with quality trends..
Exit Strategies · December 27, 2019

Exit Strategies for Small Businesses

Thinking about an exit strategy is not usually at the top of a business owner’s list. But, inevitably, one way or the other, an exit strategy needs to be...
Holiday · December 21, 2019

Be Grateful

It’s coming up to that time of year again, lights, gifts, festivities and good will to all. Our plants should be busy with party clothes and folks getting...
Word On The Street · December 18, 2019

How I Got Here: Rhonda Eysel

John Leano Interviews people in the industriy from around the globe. December 2019 he interviews The owner of Master Kleen Dry Cleaners from Columbus, GA.
The Environmental Corner · December 15, 2019

Environmental Contaminant Removal vs. Environmental Risk Management: When Spending Money Saves Money

In this article, I’ll share why it’s important to work with an environmental consultant who understands the value and significant cost savings that can be..
Worst Tv Bosses · December 12, 2019

The 10 Worst TV Bosses

This is the season to be joyful. I thought I would share some laughs with you.
Charity · December 10, 2019

Coats for Vets Libertyville Rotary Sunrise And Zengeler Cleaners Team Up To Support Vets

We’re happy to announce that the 2019 Coats for Vets drive was once again a huge success...
Mission Statement · November 29, 2019

The Company Creed – Part 3

In the April 2017 edition of Cleaner & Launderer, the title of my monthly column was “The Company Creed.” The mission statements of three companies were...
Attitude · November 26, 2019

The Real Competition

Recently I read an article quoting a dry cleaner complaining about other cleaners in his market place charging lower prices. This cleaner claimed...
Emojis · November 21, 2019

Using Emojis in Business

Beginning in 1999, the first 176 emojis were created. They included a sun, umbrella, soccer ball and car. According to the Museum of Modern Art...
Customer Service · November 19, 2019

We Dictate How To Clean And Press But The Customer Dictates How To Be Treated

Honestly, there have probably been more articles, seminars, books and classes on customer service in our world as long as I can remember. Same goes for....
Communication · November 17, 2019

Communication In The Workplace

Hey, You! Don’t bypass this information. You are most likely thinking you own a business and have good employees and a customer base. You think you are a...
The Environmental Corner · November 16, 2019

How to Sell Your Dry Cleaning Business in Three Steps

Jeff Carnahan, President of EnviroForensics and Richard Ehrenreich, Managing Member and Principle Consultant/Broker of Ehrenreich & Associates, discuss...
Holiday Parties · October 28, 2019

HO, HO, HO . . . Let the Holiday Parties Begin

It may seem too soon to start planning a company holiday party; after all, didn’t we just finish with our kids’ “Back to School” rush?
Be More Original · October 25, 2019

Content For Content’s Sake

Today, social media is everywhere. All you need is log in credentials and you can have an account. There is absolutely no barrier to entry. Once again...
Safety Program · October 21, 2019

Do You Have A Safety Program In Place?

OSHA (Occupational Safety and Health Administration) states,” According to the US Bureau of Labor Statistics, the rate of worker deaths and reported inju...
Nca Texcare 2019 · October 19, 2019

Texcare Educational Programs

NCA Texcare Educational Programs New Jersery 2019
The Environmental Corner · October 15, 2019

The Environmental Consultant’s Remediation Tool Belt for Dry Cleaners

The Environmental Consultant’s Remediation Tool Belt for Dry Cleaners
Breast Cancer Awareness · October 12, 2019

Breast Cancer Awareness Month Supported By The Green Garmento

In honor of October’s Breast Cancer Awareness Month, The Green Garmento has teamed up with two charities to donate proceeds...
Word On The Street · October 9, 2019

How I Got Here: Rob Kessler

John Leano interviews men and women from around the country in the dry cleaning, laundry, textile and fabricare industries...
The Laundry Chute · October 6, 2019

The Laundry Chute, LLC Expands Collegiate Partnership in 2019-2020 Academic Year

The Laundry Chute, LLC is proud to expand its collegiate services in Pittsburgh, PA and beyond in the upcoming 2019 - 2020 school year....
Methods That Work · September 28, 2019

Looking Back At What Really Has Worked And What Hasn’t

It was prior to 1990 that I began to read about various solvents being developed and would spread across the world in the 1990’s after the 1990...
Uncategorized · September 22, 2019

Drycleaning Disruption

The drycleaning industry is under siege with the spread of casual clothing from just Friday to now every day of the week. I’ve been on a rant for years....
Scams · September 19, 2019

Scams, Scams and More Scams

Just yesterday I received an e-mail “security alert” from Bank of America. It stated there has been unusual activity, so they had restricted my account....
Environmental Cleanup · September 16, 2019

Environmental Cleanup 101: Understanding what to expect during the remediation process

The environmental cleanup process can be challenging for dry cleaners because it’s an issue most haven’t had to personally handle.
Voice Activated Services · September 12, 2019

Emitrr Offers Laundry Orders Via Voice

Consumers can easily order food, purchase groceries or top clothing brands using mobile devices and internet, so why can’t businesses that provide laund...
Customer Survey · September 9, 2019

The Value of a Customer Survey

There is no doubt that providing top-quality customer service is essential to having and growing a successful business.
Obituaries · September 5, 2019

Roger Cocivera, Ex-TRSA President, Passes On

Roger F. Cocivera, 87, whose 68-year career in the linen, uniform and facility services industry began with a job washing trucks for Penn Linen in 1951...
Effective Micro Organisims · September 3, 2019

Effective Micro-Organisims

EM or Effective Micro-Organisms are revolutionizing the Laundry and Dry Cleaning industries. EM is a totally natural “green” product which...
Poor Listeners · August 29, 2019

People Are Poor Listeners

Many of the problems in this world are due to poor listening. Volumes have been written for as many years as any of us can remember.
Word On The Street · August 25, 2019

How I Got Here: Heath Bolin

Serving the Tucson area over a span of six decades with twelve locations, three delivery routes and one central plant, Sparkle Cleaners has.....